Fees you probably won't need to pay

Build a custom Item Plan, or select a Space Plan. Whether you're looking to store a few items or many, pay only for the space you need.

$75 — Custom Pickup Date

If there are no Free Pickup Dates available, you may schedule a Custom Date for $75.

$45 — Custom Delivery/Supply Drop-Off Date

If there are no Free Delivery or Supply Drop-Off Dates available, you may schedule a Custom Date for $45.

$20 — Overweight Fee

Unreasonably heavy items, especially those that cannot be carried or gripped easily, can cause injuries. Boxes, bins, containers, duffles, bags, or suitcases weighing over 50lbs are subject to a $20 fee.

$35 — Unthawed/Wet Fridge

Water and moisture from unthawed/wet fridges can cause damage/mold/bacteria, and are subject to a $35 fee. Please unplug, thaw, clean, and dry your fridge a minimum of 2 days before pickup.

$20 — Cancellation Fee

Cancellation of an appointment made within 72 hours prior to the appointment date.

$35 — Missed Appointment/Late Fee

A $35 late fee applies if you show up 15 minutes from our arrival, don't show up at all, or fail to provide or receive your items during your pickup or delivery appointment respectively.

$5 — Box Replacement Fee

Unreturned or damaged and unused Storagehotel Large Boxes are subject to a $5 replacement fee per box.

$50 — Overdue Payment Fee

If your payment fails, you are subject to a $50 fee if your payment continues to be overdue after an additional 2 attempts within 7-days.