Stress-free storage with pickup for UBC students

Storagehotel offers flexible item plans – you only pay for what you store, and not for empty space. During booking on our website, you will select the items you are storing with us, and our website will instantly give you the accurate pricing.

If you end up requiring less or more space than you originally booked, we'll let you know and automatically adjust your monthly storage rate accordingly.

Please click here to build your storage plan and book storage.

During booking on our website, you will select the dates for your pickup and delivery appointments, as well as your preferred 2-hour time windows for when our moving team would arrive between.

For more details, please visit our FAQ page.

If you selected Free Storagehotel Large Boxes while booking on our website, you will be able to choose a Box Drop-Off date during the checkout process. On the Box Drop-Off date you select, we will drop off the number of boxes you ordered!

If you are able to immediately pack your boxes after receiving them, you are welcome to schedule your Box Drop-Off date on the same date as your Pickup date so that you do not need two appointments. Our team will arrive with your Free Storagehotel Large Boxes, and will wait up to 10 minutes for you to pack them immediately.

Storagehotel Large Boxes are free provided you store them with us in your storage plan. Unused boxes must be returned at your Pickup appointment. Unused boxes that are not returned, or are returned with any damage, are subject to a $10 Box Replacement Fee per box.

We specialize in the storage of boxes and small, common household items for students. Items that are typically stored with us include safely-packed boxes, bins, suitcases, and duffle bags.

Items that we CANNOT store and are prohibited include:

• Food, perishable items, dry foods, or items made of edible ingredients (e.g. rice, flour, pet food, edible decorations, etc.)
• Liquids (e.g. liquid food or drinks, liquid cleaning supplies, liquid care products, etc.)
• Batteries, flammable materials and liquids, or items that could explode or cause fire (e.g. battery packs, batteries for electric bikes or scooters, gas canisters, aerosol cans, etc.)
• Any illegal substances, drugs, or illegal items or goods illegally obtained
• Firearms, explosives, weapons or ammunition
• Hazardous, toxic or radioactive goods, biological agents, harmful chemicals, powder, or materials
• Pollutants, contaminated goods, asbestos or other materials of a potentially dangerous nature
• Cash or securities, coins, precious stones, jewellery, antiques, fine art, or high-value items
• Animals, birds, fish, or any other living creatures
• Waste or other items which do or could emit any fumes, smell or odour
• Extremely fragile items
• Certain large appliances, large furniture, and vehicles
• Items of poor cleanliness

We have the right to reject any items that do not comply with our standards. If you have items of unique nature, please contact us to ensure that we can store them.

We suggest making a booking as soon as possible, or contacting us to inquire about placing a spot on hold. Our availability is typically most limited during the middle and end of each month, as they are the most common times to move.

We do not charge you anything until your appointment, and you are welcome to cancel with no penalty anytime up to 72 hours prior to your appointment.

We specialize in serving students on or near the University of British Columbia (UBC) Vancouver campus. However, we also service a select number of neighbourhoods and other school campuses across Metro Vancouver, British Columbia, Canada.

Please refer to our service map as follows:

We may at times be able to service an area outside of our service map for an extra charge. Please contact us to learn more.

Our storage facilities are located within Metro Vancouver, and are clean and secure.

As moving and transporation is included within our service, and to keep security at the highest level, our storage facilities are not accessible by the public, and we cannot disclose the exact locations.

We have a minimum storage term of 4 months. We are able to store and deliver your items back to you in less than 4 months, but you will be required to pay for the full 4 months of storage. We do not prorate storage fees.