We offer FREE pick up and delivery of your items anywhere on campus on our key dates. For those who live outside of campus, we charge a flat fee for pick up or delivery. Please refer to the pricing map on our How It Works page, or contact us for more details.
There may be additional fees for extra services:
- $10 – Unreturned/Unused Free Storage Box
- $10 – Unreturned Moving Blanket
- $35 – Overweight Fee (storage box or item weighing over 50lbs)
- $35 – Unthawed Fridge (please unplug, thaw, and clean your fridge before storing)
- $35 – Late Booking Fee (bookings within 72 hours from scheduled supply collection/pick up/delivery date)
- $35 – Late Reschedule/Missed Appointment (without 72 hours notice from scheduled supply collection/pick up/delivery date)
- $2/minute - Late Appearance after 10 minutes from Pick Up/Delivery phone call
- $45 – Custom Appointment (Collection/Pick-Up/Delivery/Etc.) Fee (i.e. a custom delivery date outside of our key pick up/delivery dates)
- $45 – Advanced Delivery Fee (i.e. delivery of your items on any dates outside our key pick up/delivery dates)
- $25 + $10 per week late fee for late payments on invoices
- $70 – Special 1-Hour Appointment Time Window Requests
Unused box returns, order modifications, and order cancellations are subject to fees listed in the Booking section in the FAQ.
Storing mattresses require the mandatory purchase of a fully enclosed mattress bag from Storagehotel.
Please contact us if you would like to purchase additional insurance for your items.
Please note that all fees listed are subject to change based on situation and circumstance. Please contact us if you have any questions.